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The Laptop Question
How to Configure AutoArchive in Outlook 2007
How to Detect & Repair Applications in Microsoft Office 2007
How to Import a Personal Folder from Outlook
How to Import & Export Outlook Folders
Macomb County &
Surrounding Areas
This page serves as an up to the minute resource for clients to obtain developments relating to their environments. The information here may provide others with assistance relating to their own potential hardware and software solutions. Please call us if any additional correspondence is needed. This page changes often so return to it on a regular basis to find a subject that may benefit your needs.
How to Copy a Personal Folder to a New Location in Outlook
Why does Internet Explorer open so slow now?
Some Workstations will be setup to show the completion of a printed document in the form of a popup window in the lower right hand corner of the desktop. Some are annoyed by having to acknowledge this message by clicking on it. Here are the instructions to stop it....
Printer Pop-Ups
Start the printer control applet (Start - Settings - Printers)
From the file menu select "Server Properties"
Select the Advanced tab
Uncheck the "Notify when remote documents are printed"
Click "Ok"
Reboot the computer
ComTech Central can configure a Workstation to receive and send faxes without the use of a fax machine. Workstations with XP can be easily setup to perform this task as long as a dedicated phone line and a modem are available. Save paper, weed out junk faxes and save copies of important documents from one location. No need for a second party software.
There have been plenty of inquiries lately regarding the laptop computer ComTech Central would endorse as worthy purchase.  Recently, I sold a six year old HP ze series that I used on site at client locations.  Yes, I upgraded the RAM a couple of years ago and I completely wiped the operating system one time.  But, after being tossed around, cracking a small part of the LCD bezel, the thing ran pretty good. It was time to move on though, so now I use a Toshiba Satellite series with Windows 7.
So, who makes a good laptop?
The question is, who makes a not so good laptop?

We are talking about the major players here, only at the big box stores and not Apple. Mac users have their own issues, so I'm just talking PC here.

Brands to avoid are:
Sony - Great branding presence ( I just bought an internal blu-ray) but, your paying alot of money for a below average laptop. Lot's of problems, with sub par support. 

Dell bargain - You will see Dell advertising laptops for under $500. These cookie cutter units will almost certainly fail after the warranty expires and if they fail before be prepared for hours of phone support before they decide a technician will come to your location and repair the unit. This review doesn't apply however to the high end xps series, which hasn't suffered the poor quality of the inspiron series.

Acer - These laptops are relatively new to the notebook scene and I can tell you from experience, don't do it.  Although the Aspire series are pretty and offer a lot of built-in extras, quality is lacking and the support is horrendous.

Now that you know who to avoid, I suggest sticking with Toshiba, HP (business class) and the Lenovo (IBM) groups.
Although I have never been impressed by any of the support staffs, the best way to avoid the dreaded call to a foreign  land is to have a computer that works. These three OEM's offer many different price/option levels with high end models
that perform at the top of their class.
AutoArchive is turned on by default in Outlook 2007 and will actually remove some of the oldest files (you determine the amount of time) completely.

>Open Outlook and click on Tools \ Options  >Now click on the 'Other' tab and click the AutoArchive button

This opens up a whole menu of options and settings to pick from: For instance you can choose how often AutoArchive runs. Place a check next to "Prompt before AutoArchive runs" just in case there is something you do not want deleted. 

This is also where you decide when to clean out old items and the location to move them to.  Of course you can always select to permanently delete old items if you do not want to keep them around any longer.  Click OK and your settings are saved!

Note:  The AutoArchive feature goes by the last date the message was opened/replied to/read (it does not go by the date you received it unless you have not touched it since that date)
Go To:  Start (bottom left of your screen)\ Programs \ Microsoft Office \ Microsoft Office Tools \ Microsoft Office Diagnostics

The Microsoft Office Diagnostics splash screen will open.  Click Continue.

Next you are presented with the Start Diagnostics Screen showing you what is going to be checked and the status of each diagnostic.  When you are ready click Run Diagnostics.

While the Diagnostics run you will see the status bars as each test completes.  When it's complete click Continue.

You will get a limited detail of what was fixed.  If you are ok with that just close out and you are done.  If you want to get additional information click on "Detailed results".
In Outlook >select ‘file’ >select ‘ Import and Export’ >select ‘Import from another program or file’
>select ‘next’ >select ‘Personal Folder File (.pst) >select ‘next’  >select ‘Browse’ and  navigate to the location where you saved the exported .pst file >select the newly created .pst >select ‘next’ >select 'Personal Folders’ (default) >select ‘finish’

Your newly created folder should appear within your personal folders menu
A user may move from one Workstation to another and unless you have Microsoft Exchange you may have to move a users stored email or contacts.
1.  Create a new folder with a unique name in the current profile
      A. Right click on ‘personal folder’ > select ‘new folder’
           > type in a unique name for your folder >select 'OK'

2.   Move all items to be placed in new location into the newly created folder.
       A. Right click on the item >select  ‘Move to Folder’
            >select ‘newly created folder’ >select ‘OK’

3.  In Outlook >select ‘file’ >select ‘ Import and Export’ >select ‘Export to a File’ >select ‘next’
     >select ‘Personal Folder File (.pst) >select ‘next’ >select the newly created folder
     >select ‘next’ >select ‘Browse’ and navigate to a location (network drive/flash drive/cd)
     from which you can retrieve the exported .pst file  >select ‘OK’ >select ‘finish’

4.  A box will pop up titled ‘Create Microsoft Personal Folders’ >select  'OK'
"My Internet Explorer takes a long time to finish the page load completely." That’s the statement made by a client to me not long ago. Sounded easy enough, create an online support session, do some routine maintenance, registry cleaning and junk file cleanup. Well that simple and quick fix didn’t work this time and as sometimes happens, you're left with a frustrated client and a question mark in your head. After some probing, I navigated to the program installation menu and discovered a small program named ‘DealCabby’. This smart adware app is one of the most annoying blind installations I have encountered in a while. Not really a redirect, but a hijacker that can add content to a web page without the user knowing they added advertising content has been ‘injected’ into their homepage. Very slick. If MSN is your homepage the ads will appear between the Bing search bar and the blue link bar (News,  Entertainment, Sports……..).
Typically, these types of maladies occur from unwanted toolbar, coupon, or free music web pages. Uninstalling ‘DealCabby’ from your PC probably will not eliminate it completely. These types of infections do not usually respond to your default anti-virus program. Why? It’s not a virus. You will need to use a tool like HiJackThis, Combofix or both to get rid of the infection. Users that feel uneasy implementing these repair apps to rescue a PC should contact our office for assistance.
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Fake Flash Player Update
A running fake flash player update is still circulating the internet.

It will show the 'Adobe' Flash Player' install page. But a window will show in front of the 'Flash Player' update page with a xxxxx.js code install. This JavaScript will definitely install malware to your PC even with a firewall in place. Your anti-virus/malware software will stop the script only after it is installed. But that may be to late. The commands are already installed because you said it was OK by clicking install/update.

Unless you land on the 'Adobe Flash Player' website and it shows the download site as '' and the file shows as xxx_xa_install.exe, don't update
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